Guidance & Resource Materials

A Guide for People with Disabilities Seeking Employment

This document contains information for people with disabilities seeking employment. It provides a general explanation of the employment provisions of the ADA and how to file a complaint with the Equal Employment Opportunity Commission.

ADA Business Brief: Communicating with Guests who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging

A publication within the Business Brief series explaining specific ADA issues that are designed to be printed and distributed to hotel employees.

ADA Business Brief: Communicating with People Who Are Deaf or Hard of Hearing in Hospital Settings

A publication within the Business Brief series explaining methods and requirements of providing effective communication in a hospital setting.

ADA Business Brief: Assistance at Gas Stations

A publication within the Business Brief series explaining methods and requirements of providing effective communication at a gas stations.

ADA Checklist for Polling Places

This document discusses polling place accessibility with a focus on the areas of a facility that may be used on Election Day. It also includes a list of the tools election officials will need in order to use the Checklist, as well as other helpful tips.

ADA Compliance Brief: Restriping Parking Spaces

Information about the features of accessible car and van parking spaces and how many accessible spaces are required when parking facilities are restriped.

ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision

A publication explaining what hotels, motels, and other places of transient lodging can do to accommodate guests who are blind or have low vision.

ADA Requirements: Testing Accommodations

This document provides technical assistance on testing accommodations for individuals with disabilities who take standardized exams and other high-stakes tests.

ADA Requirements: Accessible Pools Means of Entry and Exit

This guidance is designed to help title II and title III entities understand how new ADA requirements for swimming pools apply to them.

ADA Requirements: Effective Communication

This publication is designed to help title II and title III entities understand how the rules for effective communication apply to them.

ADA Requirements: Service Animals

This publication provides guidance on the term “service animal” and the service animal provisions in the Department’s regulations.

ADA Requirements: Ticket Sales

Guidance on nondiscrimination requirements that apply to selling tickets for assigned seats at events such as concerts, plays, and sporting events.

ADA Requirements: Wheelchairs, Mobility Aids, and Other Power-Driven Mobility Devices

Guidance on the rules for power driven mobility devices for State and local governments, and businesses and non-profit organizations that serve the public.

ADA Title III Technical Assistance Manual

This document explains what businesses and non-profit agencies must do to ensure access to their goods, services, and facilities.

ADA Update: A Primer for Small Business

This document provides general guidance to assist small businesses in understanding and complying with the ADA's requirements.

ADA Update: A Primer for State and Local Governments

This document provides general guidance to assist State and local governments in understanding and complying with the ADA's requirements.

ADA/Section 504 Design Guide: Accessible Cells in Correctional Facilities

A publication providing guidance on preventing discrimination against inmates with mobility disabilities through the design of accessible cells in State and local correctional facilities. (2004)

ADA: Know Your Rights - Returning Service Members with Disabilities

This publication is designed to provide military service members who have been seriously wounded while serving a basic understanding of their rights under the ADA and where to turn for additional information and assistance.

Access for 9-1-1 and Telephone Emergency Services

A publication explaining the requirements for direct, equal access to 9-1-1 for persons who use teletypewriters (TTYs).

Access to Medical Care for Individuals with Mobility Disabilities

This document provides guidance for medical care providers on the requirements of the ADA in medical settings with respect to people with mobility disabilities.

Accessibility of State and Local Government Websites to People with Disabilities

A publication providing guidance on making State and local government websites accessible

Accessibility of Web Content and Mobile Apps Provided by State and Local Government Entities: A Small Entity Compliance Guide

The guide will help small state and local governments to understand the web rule’s requirements for making sure their web content and mobile apps are accessible.

Algorithms, Artificial Intelligence, and Disability Discrimination in Hiring

This guidance explains how algorithms and artificial intelligence can lead to disability discrimination in hiring.

Ballot Drop Box Accessibility

This publication includes a survey to guide election officials in evaluating the accessibility of ballot drop boxes used or being considered for use in elections and is a companion piece to the ADA Checklist for Polling Places.

COVID-19 and the Americans with Disabilities Act

COVID-19 and the Americans with Disabilities Act —view information about streateries and medical setting visitor policies.

Commonly Asked Questions About the ADA and Law Enforcement

This publication is designed to answer questions and offer common sense suggestions to assist law enforcement agencies in complying with the ADA.

Commonly Asked Questions about Child Care Centers and the Americans with Disabilities Act

This publication explains how the requirements of the ADA apply to child care centers.

Communicating with People Who Are Deaf or Hard of Hearing - ADA Guide for Law Enforcement Officers

This document provides guidance to both persons with disabilities and law enforcement agencies regarding their rights and responsibilities under the ADA.

Expanding Your Market: Tax Incentives for Businesses

Short publication for businesses explaining Federal tax incentives that are available to help cover costs of improvements for customers with disabilities.

Fact Sheet: New Rule on the Accessibility of Medical Diagnostic Equipment Used by State and Local Governments

This fact sheet gives a plain language summary of the technical standards that state and local governments would have to follow to meet their existing obligations under Title II of the ADA.

Fact Sheet: New Rule on the Accessibility of Web Content and Mobile Apps Provided by State and Local Governments

The Department of Justice published a Notice of Proposed Rulemaking (NPRM) on July 20, 2023 explaining how we propose updating the regulations for Title II of the Americans with Disabilities Act (ADA) to add more specific requirements about web and mobile application accessibility. This fact sheet gives a plain language summary of the technical standards that state and local governments would have to follow to meet their existing obligations under Title II of the ADA.

Fact Sheet: Notice of Proposed Rulemaking on Accessibility of Medical Diagnostic Equipment

The Department of Justice published a Notice of Proposed Rulemaking (NPRM) explaining how we propose updating the regulations for Title II of the Americans with Disabilities Act (ADA) to lay out specific requirements for the accessibility of Medical Diagnostic Equipment (MDE).

Fact Sheet: Notice of Proposed Rulemaking on Accessibility of Web Information and Services of State and Local Government Entities

The Department of Justice published a Notice of Proposed Rulemaking (NPRM) on July 20, 2023 explaining how we propose updating the regulations for Title II of the Americans with Disabilities Act (ADA) to add more specific requirements about web and mobile application accessibility. This fact sheet gives a plain language summary of the technical standards that state and local governments would have to follow to meet their existing obligations under Title II of the ADA.

Frequently Asked Questions about Service Animals and the ADA

This document provides guidance and answers about the ADA's service animal provisions.

Guidance on Web Accessibility and the ADA

Guidance on how state and local governments and businesses open to the public can make sure their websites are in line with the ADA’s requirements.

Guide to Disability Rights Laws

A brief overview of ten Federal laws that protect the rights of people with disabilities and the Federal agencies to contact for more information.

Model Policy for Law Enforcement on Communicating with People Who are Deaf or Hard of Hearing

This document serves a model for law enforcement agencies when adopting a policy on effective communication with people who are deaf or hard of hearing.

Protecting the Rights of Parents and Prospective Parents with Disabilities: Technical Assistance for State and Local Child Welfare Agencies and Courts under Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act

Jointly issued technical assistance from the Department of Justice and the U.S. Department of Health and Human Services’ Office for Civil Rights and Administration for Children and Families to help child welfare agencies and family courts understand their obligations under Federal law to ensure that parents and prospective parents with disabilities receive equal treatment and equal access to parenting opportunities.

Protecting the Rights of Persons Living with HIV/AIDS

A publication explaining the rights of persons with HIV/AIDS under the Americans with Disabilities Act (ADA), and the requirements of the ADA for employers, businesses and non-profit agencies that serve the public, and State and local governments to avoid discriminating against persons with HIV/AIDS

Questions and Answers on the Application of the ADA's Integration Mandate and Olmstead v. L.C. to Employment and Day Services for People with Disabilities

This document discusses and explains the requirements of the ADA's integration mandate and the Supreme Court's decision in Olmstead v. L.C. ex rel. Zimring, 527 U.S. 581 (1999), as applied to segregated employment settings and facility-based day programs. In addition, this document provides a link to the Department's Federal Register notice, which provides more information about this guidance.

Questions and Answers: The ADA and Hiring Police Officers

This document features questions and answers raised by police departments regarding officers rights related to hiring officers under the ADA.

Questions and Answers: Accessibility Requirements for Existing Swimming Pools at Hotels and Other Public Accommodations

This document provides answers to some common questions regarding requirements in the 2010 regulations and Standards as they apply to public accommodations with existing pools.

Questions and Answers: The Americans with Disabilities Act and Persons with HIV/AIDS

A publication explaining the rights of persons with HIV/AIDS under the ADA, and the requirements of the ADA for employers, businesses and non-profit agencies that serve the public, and State and local governments to avoid discriminating against persons with HIV/AIDS.

Solutions for Five Common ADA Access Problems at Polling Places

This document discusses physical barriers to access to voters with disabilities in five commonly found areas at polling places and offers solutions for addressing them.

State and Local Governments: First Steps Toward Complying with the Americans with Disabilities Act Title II Web and Mobile Application Accessibility Rule

This guide includes suggested steps that ADA Coordinators and others working with state and local governments may want to take as they plan to ensure that their web content and mobile apps comply with the ADA Title II rule on the accessibility of web content and mobile apps.

Statement of the Department of Justice on Enforcement of the Integration Mandate of Title II of the Americans with Disabilities Act and Olmstead v. L.C.

This technical assistance guide is created to assist individuals in understanding their rights and public entities in understanding their obligations under the ADA and Olmstead.

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